Contact Us
Have a question, a partnership idea, or need help? Send us a message and we will get back to you.
How to reach a human
The fastest way to reach a human is the contact form. Messages are read by the platform team — not a bot — and replies come back by email.
Messages are reviewed Monday to Friday and answered as quickly as we can, usually within two business days. Safety reports (threats, self-harm, child safety) are prioritized and handled first.
You will get a faster, more useful answer if you include the detail: which challenge, reel, stream or account you are asking about, and what you expected to happen. Payout and account questions are looked at with your wallet history alongside them.